“I want to thank your organization, Clay in particular, for the outstanding customer service with regard to the two Chamberlain wirephotos I won in auction recently. A very strange situation occured with the listings, and Clay took care of the mix-up and made sure I received the right photos. The service was prompt and accurate. These photos were very imprtant to me and I cannot thank him enough for fixing a vexing and potentially volitile problem. It is very rare in the Sports Collectible industry that a business is run like any other well-run, professional business, with the customer’s best interest as a top priority. You should be very proud of Clay as well as your policies in handling cutomer concerns. I will certainly recommend you to others.”